Comments on: SuperValu Grange Home Delivery Service http://messy-chef.com/blog/2009/01/review-supervalu-grange-home-delivery-service/ Keepin' it real! Wed, 20 Apr 2011 09:58:55 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Ivan http://messy-chef.com/blog/2009/01/review-supervalu-grange-home-delivery-service/comment-page-1/#comment-6611 Ivan Fri, 16 Jan 2009 18:40:09 +0000 http://messy-chef.com/blog/?p=124#comment-6611 Expiration date was another bug bear. We were buying for the week but were getting stuff that was going to expire the next day. Expiration date was another bug bear. We were buying for the week but were getting stuff that was going to expire the next day.

]]> By: grocery store mystery shopping http://messy-chef.com/blog/2009/01/review-supervalu-grange-home-delivery-service/comment-page-1/#comment-6447 grocery store mystery shopping Thu, 15 Jan 2009 17:28:33 +0000 http://messy-chef.com/blog/?p=124#comment-6447 If companies are going to be successful in home delivery, they MUST consistently nail a few things on every delivery. Just like you said Conor, the order accuracy, but also the quality of produce and how far out the expiration dates are on goods. If companies are going to be successful in home delivery, they MUST consistently nail a few things on every delivery. Just like you said Conor, the order accuracy, but also the quality of produce and how far out the expiration dates are on goods.

]]> By: Conor O'Neill http://messy-chef.com/blog/2009/01/review-supervalu-grange-home-delivery-service/comment-page-1/#comment-6016 Conor O'Neill Sun, 11 Jan 2009 11:47:06 +0000 http://messy-chef.com/blog/?p=124#comment-6016 I've seen so many of these systems fail because of simple lack of procedure. I trust none of the online booking systems for restaurants or take-aways because you just know they won't be checking regularly. Tesco Home Delivery continues to make me laugh with some of the decisions made by the pick-up people in the shops. Yesterday, no free range chicken, so gave us none. Last week, no salami, so gave us breaded ham! Can they not have a list of "must substitute under all circumstances" with bread, milk etc being at the top of the list? As for packing litres of milk on top of bags of salad, don't get me started! I’ve seen so many of these systems fail because of simple lack of procedure.

I trust none of the online booking systems for restaurants or take-aways because you just know they won’t be checking regularly.

Tesco Home Delivery continues to make me laugh with some of the decisions made by the pick-up people in the shops.

Yesterday, no free range chicken, so gave us none. Last week, no salami, so gave us breaded ham!

Can they not have a list of “must substitute under all circumstances” with bread, milk etc being at the top of the list?

As for packing litres of milk on top of bags of salad, don’t get me started!

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